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FAQ
Q. When will I receive my mail piece?
 
Q. Why does the Post Office have my UPS Package?
 
Q. What is Delivery Confirmation? I haven't received my mail piece.
 
Q. What number do I use to track my mail piece?
 
Q. Is a signature required by the receiver for delivery confirmation service?
 
Q. Why is my tracking information unavailable?
 
Q. What does Manifest (Postage Paid) mean?
 
Q. Can an address be changed after it enters the UPS-MI processing facility or USPS?
 
Q. I received a yellow slip from the P.O. What should I do?
 
Q. How many attempts will the Post Office make before my package is returned?
 
Q. What if the mail piece was damaged or the mailing address is incorrect?
 
Q. Can a customer insure their mail?
 
Q. Why can't I see where my mail piece is in the USPS system?
 
Q. The tracking shows the mail piece was delivered, but I have not received it. What should I do?
 
Q. If a customer changes their address before the shipment reaches the USPS, will it be forwarded automatically?
 
Q. Does UPS Mail Innovations deliver to a P.O.Box?
 
Q. Why is the Postal Service tracking information out of order?
 

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